Last updated: 12.12.2024r.

This document outlines the payment options available for purchases made via the Website. Please review the information below to understand the methods accepted for your convenience.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or in plural.

• Website refers to the online platform available at https://genxtro.com
• Administrator refers to the entity managing the Website
• User refers to an individual or entity accessing the Website.

Accepted Payment Methods

Credit and Debit Cards

We accept major credit and debit cards, including but not limited to:

• Visa
• Mastercard
• American Express
• Discover

All transactions made using credit or debit cards are securely processed to ensure the protection of your data.

PayPal

PayPal is available as a payment option for Users who prefer a secure and easy method of online payment. Users can link their bank account, credit card, or PayPal balance to complete their transactions.

Cash on Delivery (COD)

For Users who prefer to pay upon receiving their order, the Website offers Cash on Delivery (COD) as a payment option. This method is subject to the following conditions:

• COD is available only for certain locations.
• Payment can be made in cash or by card at the time of delivery.

Market-Specific Payment Methods

In certain regions, additional payment methods may be available to Users. These include:

• Local bank transfers
• BLIK
• Klarna
• Sofort
• iDEAL

The availability of these options will be displayed during the checkout process.

Currency Information

Payments may be processed in different currencies depending on the geographic version of the store. The applicable currency will always be displayed during the checkout process. Generally, the currency will match the local currency used in the User's market.

Taxes and Additional Fees

Additional fees, such as taxes or handling charges, may apply to certain purchases. These fees will always be calculated and displayed clearly during the checkout process.

Security Measures

The Website ensures that all payment methods are processed using advanced encryption and secure technologies. Users’ payment information is handled in compliance with GDPR and applicable data protection laws.

Failed Payment Handling

If a payment fails, the User will be notified and prompted to retry the transaction. If the issue persists, the User is encouraged to contact support through the Website’s contact form for assistance.

Payment Disputes

In the event of a payment issue or dispute, Users are encouraged to contact the Administrator via the contact form available on the Website. The Administrator will address the issue promptly and provide assistance.

Updates to Payment Options

The Administrator reserves the right to modify or discontinue any payment method at any time without prior notice. Users are encouraged to review this document regularly for updates.

For any questions or concerns about payment options, please contact us via the Website’s contact form.